Products
 
¡¡MMCC
 
¡¡MMIPC
  ¡¡Outbound
 
 
 
             
             
    MMIP       MMIR
  Octon Multimedia IP PBX (MMIP) is a Next Generation Network (NGN) solution PABX for the enterprise. As the next generation of PBX for the enterprise...  
  Octon Multimedia Intelligent Router (MMIR) is an intelligent routing system for multimedia based Next Generation Network (NGN)...
           
    CMMI       IMMR
  Octon Computer Multimedia Integration (CMMI) system is in fact an implementation of the Next Generation Network (NGN) version of Computer Telephony Integration (CTI) system...  
  Octon Interactive Multimedia Response (IMMR) System is a technological advanced replacement for the typical and widely used IVR system, with advanced features of Next Generation Network (NGN)...
             
    MMLS       MMCM
  Octon Multimedia Logging System (MMLS) is intended for massive audition with multimedia support as stated in Next Generation Network (NGN)...  
 

A contact center can do more than just handle inbound services, with the right system and business mind, the contact center is in fact a profit generator. Multimedia Campaign Manager (MMCM)...

             
    iCare       iFax
 

iCare (Intelligent Customer/Agent Relation Environment ) is a multi-media, multi-channel contact center agent desktop solution...

     Paper-based transactional information is still a large part of the process inside contact centers. Faxes are a key ingredient in the confirmation of transactions, order placements, and service requests...
             
    iWatch  
  iScript
 

Information is power. A company that knows what is going on inside its contact center holds the key to its success. With a skilled management team...

     iScript is a powerful tool that allows companies (especially third-party telephony services providers) to respond quickly and effectively to the highly demanding, frequently changing, customer needs...
             
    iAccess        
 

Integrating applications in a contact center is a diverse and often complex , most challenging and time consuming task...
 
   

 

 
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